NO REFUND POLICY
ALL SALES ARE FINAL.
Due to the custom nature of our products and services, we do not offer refunds, returns, exchanges, or cancellations once an order has been placed.
CUSTOM ORDERS
Please double-check all names, dates, colors, photos, sizes, spelling, and other details before submitting your order. We are not responsible for customer-provided errors or mistakes included in an approved design proof.
PROCESSING & SHIPPING
Processing and shipping times are estimates. We are not responsible for carrier delays, lost or stolen packages, weather delays, or packages marked as delivered.
PAYMENT DISPUTES
By completing your purchase, you agree to this policy. Order details, approvals, tracking information, and customer communications may be provided as evidence in the event of a chargeback or payment dispute.